How To: Fixing your Registration Mistakes!

Posted on: September 26, 2018

How To: Fixing your Registration Mistakes!

Have you ever added someone to your event within AttendEasy and realized… OOPS! You misspelled their email address? You FORGOT to include their phone number?!

STOP right there! 

Before you hit Cancel or Delete and start over, there is a much easier way! You are able to easily edit and correct any person’s details within AttendEasy.

Let us show you how!

 

Accessing the Person Profile

Within the Manage Registrants function on the Event Dashboard, there are two simple ways you can access any Person Profile! As shown below, you can either click on their name (which is a hyperlink), which will take you directly to their Person Profile OR you can click on the chevron menu next to their name and select Person Profile.

Editing the Person Profile

Once you are in the Person Profile, you can edit the information through a variety of links, as demonstrated below! The Person Profile contains specific and valuable information about your guests. You can easily edit the Person Profile to correct any mistakes or misinformation. For example, let’s say you register a guest and then later are provided with their last name, occupation, or email address! You can easily add that information in.

Person Profile Contains: 

  • Name
  • Salutation
  • Gender
  • Mailing Address
  • Relationships (Spouse/Familial)
  • Birth Date
  • Company
  • Occupation
  • Homepage
  • Phone Number
  • Email Address
  • Church

Rest easy, any registration error can easily be fixed! We hope this helps eliminate unnecessary behind-the-scenes work as you as you smoothly capture all the important registration information for your events!

Happy Registering!

Amanda Rappe 

Photo via Unsplash

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